Stonewall Kitchen Reviews
Stonewall Kitchen Customer Reviews (11)
- Most recent
- Oldest
Stonewall Kitchen Customer’s Q&A
Stonewall Kitchen FAQs
About Stonewallkitchen.com Payment Method?
Stonewall Kitchen offers a subscription service where customers can select from some of their best-selling items, choose the frequency of delivery, and save 10% on their order with free shipping over $50. Subscriptions can be managed by logging into the customer's account where they can change the next order date, adjust the frequency, or cancel at any time. Subscription products that have the same order date, shipping address, billing address, and payment method will ship as one order. If an item is sold out, the customer will be notified by email and won't be charged until the product is back in stock. Unfortunately, gift cards are not eligible for subscription service orders. However, Visa, MasterCard, and Discover are accepted. Subscription discounts cannot be combined with other offers, rewards, or promotions. All orders under $50 will be charged a shipping fee. To save on shipping, it is recommended to combine multiple subscription orders into one, which can reduce the total delivery cost and help reach the free ship minimum.
Stonewallkitchen.com Return Policy?
Stonewall Kitchen offers a 100% satisfaction guarantee. There is a 60-day money back guarantee return policy for all products accompanied by a receipt. For returns, follow the instructions on the packing slip or contact the Guest Services Department at 800-207-JAMS (5267) for credit or replacement instructions.
As for the shipping policy, all in-stock orders are shipped ground and should be received within 7-10 business days unless specified otherwise, including “Free Shipping” items. Please note that all items on one order may arrive in separate packages on different days. When multiple shipping addresses are requested, delivery charges will be calculated per shipment. All expedited orders placed after 12pm EST will be processed the following business day. Expedited delivery options are available Monday-Friday for orders to the 48 contiguous states only. Saturday and Sunday are not considered delivery days. Expedited online orders are guaranteed for in-stock items only. Not all items are available for expedited delivery. Additional information includes that shipments to Alaska, Hawaii and Puerto Rico ship UPS Ground, 2nd Day Air or UPS Surepost. All shipments to the US Virgin Islands ship UPS Surepost ($15 surcharge applies). Shipments to a PO Box or APO/FPO ship via UPS Surepost. Stonewall Kitchen reserves the right to charge more than the chart below when multiple oversized items ship to one location. The shipping charge on your order confirmation may be different in these unique circumstances. A guest service representative will contact you if shipping charges varies from the confirmation for your approval prior to shipping your order. Business Days are Monday-Friday, excluding major holidays.
About Stonewallkitchen.com Popular Products and Services?
Stonewall Kitchen is a specialty food and home goods platform in North America. It is home to a family of premium quality brands including the flagship Stonewall Kitchen brand, Vermont Coffee Company, Urban Accents, Village Candle, Tillen Farms, Napa Valley Naturals, Montebello, Vermont Village, Michel Design Works, and Legal Sea Foods.
The company offers a wide range of products. Some of the popular ones include fruity spreads, zesty mustards, decadent baking mixes, attractive tea towels, and beautiful candles. They have a variety of jams and jellies, sauces, and other food items. Some of the classics include Apple Cranberry Chutney, Balsamic Fig Dressing, Bittersweet Chocolate Sauce, Black Raspberry Jam, Coffee Caramel Sauce, Country Ketchup, Cranberry Horseradish Sauce, and Dark Chocolate Sea Salt Caramel Sauce among others.
In January 2024, Stonewall Kitchen expanded its product offerings to include more than 50 new products and collections from their family of brands. This includes the addition of three new sauces: Hollandaise, Truffle Hollandaise, and Bearnaise. They also introduced a Sweet Shoppe Popcorn Set with gourmet popcorn and sweet seasonings. For the Urban Accents brand, they introduced three new Sheet Pan Dinner seasonings: Lemon Rosemary, Smoky Fajita, and Sage + Thyme. The Michel Design Works brand introduced a Cotton & Linen Collection and a new Photography Collection. Lastly, Village Candle introduced refreshing scents like Beach Rose, Italian Herb Garden, Lemon Mint, Provencal Herbs, Tomato Basil, and Wild Sage & Cedar.